TechLounge Local Operations Manager Job Openings by Manulife in Waterloo

Job Title Techlounge Local Operations Manager Job Openings Waterloo Manulife
Pub Date 13 June 2020
Company Manulife
Location Waterloo

Manulife Vacancies 2020 - Manulife assign a chance to apply TechLounge Local Operations Manager, that will be placed in Waterloo. You will receive a better prospect along with less dangerous life later on. Becoming a member of this enterprise makes anyone can reach the purpose simpler in addition to support the current dream be realized.

To help the business vision along with mission come on right Manulife is usually open on fresh placement as July 2020. All people who are considering answering this particular vacant, make sure you take part in this kind of TechLounge Local Operations Manager recruitment. If you will be the one that might load requirements, you can attempt to learn more info about TechLounge Local Operations Manager Job Openings below.

Manulife Recruitment 2020

TechLounge Local Operations Manager Job Opening in Waterloo

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

The position is primarily responsible for overseeing the daily operations of the Waterloo facility . This position requires a polished individual that must have strong presentation, communication and interpersonal skills, and must be comfortable speaking in front of small groups.

The TechLounge Operations Manager has primary responsibilities for the following activities:

  • Facilitate daily operations of local TechLounge location
  • Provide regular updates to General Operations Manager
  • Ensure best practices are conveyed and followed
  • Act as escalation point for local issues or inquiries
  • Identify local trends, opportunities and areas for improvement
  • Maintain equipment supplies (loaners, displays, etc)
  • Coordinate and/or participate in group end user knowledge transfer sessions
  • Facilitate walk-in and pre-scheduled on site end user education and assistance at “ TechLounge ” location
  • Provide analysis of trends and issues
  • Provide troubleshooting and technical support as needed, as it pertains to end user technologies

The candidate should demonstrate:

  • Strong planning, communication, influencing, and conflict management skills. Proven development and motivational skills
  • Ability to participate in the formulation and development of short range plans and support policy development
  • Ability to exercise judgment in identifying issues, modifying plans as business conditions change. Develop recommendations for changes in plans
  • A thorough understanding of client & company ’ s business operations and an awareness of current issues
  • A thorough knowledge and understanding of current end user technologies
  • The ability to exercise flexibility and judgment in a changing environment
  • Effective conceptual, diagnostic, analytical and problem solving skills
  • The ability to effectively evaluate and apply IS and project management methodologies and ensure that the necessary technical resources are supporting projects and systems
  • The ability to quickly learn and master updated versions and new end user technologies

Job Requirements (Knowledge/Skills/Competencies):

  • Minimum of 5 years experience
  • The incumbent will have experience with the following technologies: Windows (7 and 10) and Mac OS, ITAM &I ITIL Software, Microsoft Office 365 (including Outlook, Skype for Business, OneDrive, Teams, Yammer), Apple Wireless handheld devices, Lotus Notes, Cisco VPN client , Avaya One-X (preferably) Conferencing tools (Tanberg conferencing systems, Smart Board, etc)
  • Comprehensive understanding of various mobile devices and related mobile applications, including Apple iPads and iPhones
  • Knowledge of emerging technologies and vendor landscape; ability to quickly comprehend the functions and capabilities of new technologies
  • Must have excellent customer service and data analysis skills
  • Excellent interpersonal and communication skill (oral and written)
  • Ability to communicate clearly, simply and effectively on both technical and non-technical matters to end users

If you are ready to unleash your potential it’s time to start your career with /John Hancock.


Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

As one of the leading companies in Canada, Manulife opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Manulife also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new experience and knowing through the company programs.

If You are interested to submit an application for TechLounge Local Operations Manager Jobs Waterloo July 2020 by Manulife, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Waterloo region from another company below.

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