Manager, Supplier Relationship Management Job Openings by Sun Life Financial in Waterloo

Job Title Manager, Supplier Relationship Management Job Openings Waterloo Sun Life Financial
Pub Date 30+ days ago
Company Sun Life Financial
Location Waterloo

Sun Life Financial Vacancies 2020 - Sun Life Financial give away an opportunity to fill Manager, Supplier Relationship Management, that will be placed in Waterloo. You will definitely get a better potential customer as well as less dangerous life later on. Joining to this company makes anyone can meet the ones aim much easier as well as produce the desire becoming reality.

To help the company perspective and mission comes on right Sun Life Financial will be wide started on brand-new place as November 2020. Everyone who are interested answering this specific vacant, please take a part in this Manager, Supplier Relationship Management recruitment. If you will be the one that may fill up qualifications, you can attempt to learn more information about Manager, Supplier Relationship Management Job Openings below.

Sun Life Financial Jobs 2020

Manager, Supplier Relationship Management Job Opening in Waterloo

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleaguesexperts in their fieldswho are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clientswho are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Group Disability Supplier Management team identifies and delivers value to plan members, plan sponsors and Sun Life stakeholders by developing strategic relationships, driving performance of our service provider network and improving client and business outcomes.

We do this by:

  • Improving the quality and consistency of 3rd party services
  • Reducing financial, legal and operational risk
  • Optimizing investment in services that result in return to work outcomes and reduced claim duration for the client
  • Managing, measuring and continuously improving the effectiveness and efficiency of internal and external operations
  • Promoting innovation to secure and maintain Sun Life’s position as market leader related to disability service offering

Reporting to the Director, Supplier Management the business consultant will effectively manage the selection, performance management and contract renewal and compliance activities for the Group Disability preferred provider network. The successful candidate brings strong communication skills and is comfortable working in a dynamic, fast-paced environment with multiple priorities.

What will you do?

  • Establish practices and guidelines for the selection of external providers that reflect Sun Life’s disability management philosophy and principles
  • Researches the market to determine the best and emerging supplier/partner trends within the disability prevention and management as well as establishes strong working relationships with the provider community
  • Maintain constant communications both internal and external stakeholders
  • Assist in the development of communications to ensure messages are well positioned and timely for end users and providers of these services
  • Maintains effective working relationships with SLF’s suppliers while performing appropriate level of due diligence over the relationship
  • Maintain effective working relationships with internal stakeholders including executive sponsors and operational leaders ensuring the supplier relationships continue to deliver value to the business
  • Participate in the resolution of issues raised on the performance of the supplier and monitors progress on the resolution. Track issues for discussion with the supplier and for trending purposes
  • Manages internal and external expectations regarding our current capabilities (what we can and cannot do) and provides support to Business Development in the preparation of client RFPs
  • Engage internal and external customer/provider feedback to assist in developing more effective working relationships and take action on feedback
  • Complete quarterly relationship management reporting and lead provider performance review discussions
  • Collaborate with Enterprise Services – Strategic Sourcing to develop an annual strategy to support Group Disability regional offices
  • Lead contract renewal process in collaboration with internal partners (Legal, Compliance, Finance, Privacy, IT Security, Taxation, etc.) to create comprehensive contract documentation and service agreements for providers
  • Ensure quality-monitoring system is in place internally to track performance to contractual KPIs (Key Performance Indicators)
  • Ensure Supplier Quality Assurance Programs are in place and reported on the agreed upon schedule
  • Assist in development of budget forecasts, performance and trending reports, identify issues, strategies and opportunities for cost containment and take appropriate action

What do you need to succeed?

  • Demonstrated supplier management and contract management skills and experience
  • Strong research, analytical and problem solving skills
  • Business acumen
  • Awareness of financial impacts, expense and cost containment
  • Strong planning, coordination, and organizational skills
  • Lean and 6 Sigma methodology
  • Superior MS Office skills
  • Strong reporting skills
  • Exposure to end-to-end process analysis
  • Ability to communicate well (verbal and written)
  • Comfort in working with all levels of management

Assets: Disability claims business practices and processes

What's in it for you:

  • Joining a reputable organization with over 150 years of history
  • A friendly, collaborative and inclusive culture
  • A collaborative and interactive team environment
  • Working together, sharing common values and encouraging growth & achievement

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside[at]

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

67,400/67 400110,100/110 100

Job Category:

ClaimsLife & Disability

Posting End Date:


As one of the leading companies in Canada, Sun Life Financial opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Sun Life Financial also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and knowledge through the company programs.

If You are interested to send an application for Manager, Supplier Relationship Management Jobs Waterloo November 2020 by Sun Life Financial, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Waterloo region from another company below.

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