Inbound Customer Service Associate(Sports Merchandising) Job Openings by Teleperformance Canada in Toronto

Job Title Inbound Customer Service Associate(sports Merchandising) Job Openings Toronto Teleperformance Canada
Pub Date 3 June 2020
Company Teleperformance Canada
Location Toronto

Teleperformance Canada Careers 2020 - Teleperformance Canada give away an opportunity to fill Inbound Customer Service Associate(Sports Merchandising), that will be placed in Toronto. You will definitely get a better prospect along with less dangerous life sometime soon. Joining to this enterprise makes anyone able to carry out the goal easier and create the aim come true.

To produce this organization eyesight and mission comes on correct Teleperformance Canada can be open on brand-new place as July 2020. Everybody who are enthusiastic answering this particular vacant, make sure you take part in this kind of Inbound Customer Service Associate(Sports Merchandising) recruitment. If you are one that might load qualifications, you can try to see further info about Inbound Customer Service Associate(Sports Merchandising) Job Openings below.

Teleperformance Canada Recruitment 2020

Inbound Customer Service Associate(Sports Merchandising) Job Opening in Toronto

Seasonal Over-night Opportunity

Hey Sports’ Fan! Work with us and make this Christmas extra special. A leading sports’ merchandising brand is looking for motivated and passionate sports enthusiasts to join their team of Customer Service “Athletes” for a short-term opportunity. Sounds exciting? Read on!

Teleperformance is an industry leader in delivering top-notch customer service and engagement across industries including, retail, healthcare, technology, banking, and automotive. With presence in over 80 countries, we deliver customer interactions for technical support, customer service, customer acquisition, digital solutions, analytics and other specialized services.

Responsibilities:

  • Communicate effectively through reading, listening, qualifying and interpreting client specific customer needs.
  • Resolve effectively and efficiently the customer’s issue and/or sell the appropriate product.
  • Provide accurate and reliable information to facilitate customer needs.
  • Promote and offer products and services by consulting, collecting information and evaluating customer needs.
  • Flourish as a team player in a fast, energy-rich and change-oriented environment.
  • Receive incoming calls, e-mails and/or make outbound responses from/to potential customers inquiring about order issues, product questions, special offers, eligibility or other information.
  • Determine customer resolution needs by utilizing established questions and answer techniques.
  • Demonstrate an ability to execute up-sell opportunities and maximize revenue of each sale.
  • Solicit customers for additional product sales, when appropriate.
  • Solicit customer reason(s) for not canceling orders when appropriate.
  • Respond to customer questions and objections utilizing established service de-escalation and/or sales techniques.
  • Capture reasons for not resolving the customer issues or completing sales as requested by the Supervisor.
  • Process service or sales transactions by entering accurate and complete information into the relevant systems.
  • Participate in specialized training, as required.
  • Provide customers with all appropriate price quotes and product or service information.

Qualifications:

  • High school diploma
  • Must be at least 18 years of age
  • Ability to interact professionally and courteously with clients
  • Enthusiastic about sports – especially North American sports
  • Availability for a flexible work schedule. Athletes should be available 24/7
  • Excellent communication skills. Bonus points and pay if you are bilingual
  • If you are burning the midnight oil i.e.working between 10:00 pm to 6:00 am we do offer an overnight premium.

What we Offer:

  • Hourly Pay w/ Bonuses: Referral program and performance
  • Paid Training

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process, we are committed to accommodating you to best meet your needs.

Are you ready for the challenge and fit the profile we are looking for? Apply now!

** Please be advised, Teleperformance frequently uses video interviewing during our pre-screen process. If you receive an email from one of our recruiters asking you to participate in a video pre-screen through Spark Hire it is part of our new pre-screening process! **


As one of the leading companies in Canada, Teleperformance Canada offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Teleperformance Canada also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowing through the company programs.

If You are interested to submit an application for Inbound Customer Service Associate(Sports Merchandising) Jobs Toronto July 2020 by Teleperformance Canada, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Toronto region from another company below.


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