Customer Success Coordinator Job Openings by Advisor Websites in Vancouver

Job Title Customer Success Coordinator Job Openings Vancouver Advisor Websites
Pub Date 30+ days ago
Company Advisor Websites
Location Vancouver

Advisor Websites Hiring 2020 - Advisor Websites calls the best people to fill Customer Success Coordinator, that will be placed in Vancouver. You will receive a better prospect along with less dangerous life in the future. Signing up for this enterprise makes a person able to reach the goal easier and create the aim come true.

To help the business eyesight and mission happens on correct Advisor Websites is usually open of brand-new place since October 2020. Everyone who are enthusiastic filling this specific vacant, please take a part in this Customer Success Coordinator recruitment. If you will be one that may load qualifications, you can look at further info about Customer Success Coordinator Job Openings below.

Advisor Websites Recruitment 2020

Customer Success Coordinator Job Openings in Vancouver

This opening for Customer Success Coordinator is a full-time opportunity at , a software company recognized as one of BC's fastest-growing companies by Business in Vancouver. This position is expected to be full time, Monday-Friday.

You will be delighting our customers with fast, friendly, and personable support they can't help but tell their colleagues about. If applicable, you will also be providing project management or technical support for our clients.

Our COVID-19 Response:

To adjust to the current situation around COVID-19, our job application process will be completed via phone and online during this time. We are still running our business as usual while working remotely. We're dedicated to remaining flexible as long as necessary to keep our employees and our community safe. Employees will be welcomed back to our Vancouver office as it is safe to do so.

Key Tasks

  • Satisfy inbound email quota and/or phone calls daily
  • Daily work on resolving the inbound volume of tasks: emails, voicemails, and website meetings
  • Communicate with clients to understand their website updates
  • Manage an ongoing knowledge base and other learning resources for clients wanting to learn about using our product and website best practices
  • Educate clients on using our product and website best practices (via email, phone, and recorded video tutorial)
  • Using our product to complete website update tasks on client websites
  • Contribute toward team and company rocks (goals), as instructed by your manager
  • Contribute improvement ideas to our product and company processes
  • Provide assistance in updating payment and subscription details

About you:

  • Experience with HTML/CSS/Javascript
  • Experience in Drupal or other CMS is an asset
  • Experience in a Customer Service or Technical Support position
  • Certification and/or education in web technologies
  • You're able to clearly articulate yourself both by phone and email
  • You have a love for technology, and a desire to keep learning
  • You have an upbeat attitude and love working with people
  • You get satisfaction out of helping people succeed
  • You've proven that you can problem-solve on the spot

About us: has been a player in the financial services industry since 2002, building crisp, professional, and compliant websites exclusively for members of the financial services industry all across North America through a SaaS business model. We offer an amazing culture and work environment for those who seek to learn, grow and are top achievers

Company Website:

As one of the leading companies in Canada, Advisor Websites offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Advisor Websites also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and erudition through the company programs.

If You are fascinated to submit an application for Customer Success Coordinator Job Openings Vancouver October 2020 by Advisor Websites, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Vancouver region from another company below.

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