Galley Supervisor - Cruises & Events Job Openings by Mariposa Cruises by Hornblower in Toronto,

Job Title Galley Supervisor - Cruises & Events Job Openings Toronto, Mariposa Cruises by Hornblower
Pub Date
Company Mariposa Cruises by Hornblower
Location Toronto,

Mariposa Cruises by Hornblower Vacancies 2020 - Mariposa Cruises by Hornblower present an opportunity to fill Galley Supervisor - Cruises & Events, that will be placed in Toronto,. You will definitely get a better chance along with less dangerous life later on. Becoming a member of this business makes anyone can meet the purpose less complicated and make current aspiration come true.

To produce this organization vision and mission arrives on legitimate Mariposa Cruises by Hornblower is actually open up for brand-new place since July 2020. All people who are considering about filling up this vacant, remember to engage in this Galley Supervisor - Cruises & Events recruitment. If you will be the one that might load requirements, you can attempt to learn further information about Galley Supervisor - Cruises & Events Job Openings below.

Mariposa Cruises by Hornblower Jobs 2020

Galley Supervisor - Cruises & Events Job Opening in Toronto,

Do you share Hornblower's passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?

The successful galley supervisor, in conjunction with the associate kitchen manager-sous chef, participates in managing back-of-the-house cruise execution to ensure consistently high levels of quality, service and customer sanitation satisfaction while maintaining a high level of profitability.

The successful galley supervisor will personally contribute to the unforgettable guest experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by quality, service, departmental tests, management evaluation, and feedback from peers on the city’s team.

Essential Duties & Responsibilities:

Cruise Execution

  • Acts as the on-duty kitchen manager for cruises and manages the kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual
  • Maintains continuous communication with the kitchen managers and restaurant manager regarding staff and operations
  • Provides input regarding shipmate relations
  • Ensures that all staff consistently follows and adheres to all health department sanitation codes and requirements thereby maintaining the Company’s strict standards of sanitation
  • Maintains close liaison between the kitchen and other departments including the front-of-the house
  • Recommends programs that improve the level of service and product quality
  • Executes other projects as assigned by management

Kitchen Team Management

  • Participates in training of all new kitchen staff
  • Adheres to Company’s performance management guidelines for all discipline and termination situations
  • Provides input to the Associate Kitchen Manager- Sous Chef with regard to the development/career growth plans for each kitchen staff members
  • Recommends to the Associate Kitchen Manager-Sous Chef & Kitchen Manager the promotion of kitchen staff members
  • Develops positive working relationships with city department heads and peers
  • Participates in the development strong teamwork within the staff
  • Helps develop shipmate incentive programs

Customer Service

  • Resolves guest service issues, in conjunction with the on-duty Restaurant Manager, utilizing strong customer service skills and exercising diplomacy in keeping with company objective of customer retention
  • Participates in implementing and maintaining effective safety programs in conjunction with the Operations Department
  • Maintains high standards of sanitation in accordance with company’s standards and in accordance with health department codes & requirements
  • Participates in fleet wide task forces as requested

Additional job duties assigned

Minimum Qualifications:

  • Minimum of 2 year of total kitchen experience in full-service/banquet, high volume environment
  • 1 year of kitchen staff management experience preferred
  • High school graduate AND Minimum 2 years formal culinary training OR equivalent kitchen work experience in a full-service/banquet, high volume environment
  • Food Handlers Certificate Required
  • Manage multiple priorities/tasks
  • Establish and maintain effective working relationships as required by job responsibility
  • Communicate effectively in oral and written form
  • Effectively deal with internal and external customers some of whom will require high levels of patience tact and diplomacy
  • Ability to read, write, and speak English to comprehend and communicate job functions
  • Finger/hand dexterity in order to operate food machinery
  • Work in confined spaces
  • Perform duties within extreme temperature ranges
  • Stand, walk, and/or sit continuously perform essential functions for an extended period of time
  • Hearing and visual ability to observe and detect signs of emergency situations, distinguish product, taste, texture and presentation and observe preparation
  • Finger/grasp, lift and/or carry, or otherwise move goods weighing a maximum of 200 lbs. on a continuous schedule
  • Work with Microsoft Office applications (especially Word & Excel)
  • Will be required to be available for work on all major holidays
  • Must be 16 years of age or older
  • Per Canadian Federal Regulations, must possess a SIN card, along with a work permit if applicable

Mariposa Cruises is committed to the development of a positive and progressive workforce that is representative of the guests we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Mariposa Cruises’ Accommodation Policy, a request for accommodation will be accepted as part of the Company’s hiring process.

Hornblower has been the leading yacht and public dining cruise company in the United States for more than 38 years. Companies within the Hornblower family include Hornblower Classic Cable Cars, Hornblower Cruises and Events, American Queen Steamboat Company, Victory Cruises, Boston Harbor Cruises, HMS Global Maritime, Statue Cruises, Alcatraz Cruises, Niagara Cruises and NYC Ferry, operated by Hornblower.

Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, Hornblower participates in the E-Verify program in certain locations.

Pursuant to the San Francisco Fair Chance Ordinance and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.


As one of the leading companies in Canada, Mariposa Cruises by Hornblower opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Mariposa Cruises by Hornblower also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowing through the company programs.

If You are interested to submit an application for Galley Supervisor - Cruises & Events Job Openings Toronto, July 2020 by Mariposa Cruises by Hornblower, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Toronto, region from another company below.


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