Guest Relations Manager Job Openings by Tofino Vacation Rentals in Tofino

Job Title Guest Relations Manager Job Openings Tofino Tofino Vacation Rentals
Pub Date 7 June 2020
Company Tofino Vacation Rentals
Location Tofino

Tofino Vacation Rentals Vacancies 2020 - Tofino Vacation Rentals is looking for the best people to fill Guest Relations Manager, that will be placed in Tofino. You will definitely get a better potential customer as well as less dangerous life sometime soon. Joining to this company makes a person can reach the aim simpler in addition to help the current dream be realized.

To help this corporation vision and mission comes on legitimate Tofino Vacation Rentals can be started on fresh placement since July 2020. All people who are enthusiastic answering this specific vacant, make sure you take part in this kind of Guest Relations Manager recruitment. If you will be one which may load qualifications, you can look at more information about Guest Relations Manager Job Openings below.

Tofino Vacation Rentals Job Vacancies 2020

Guest Relations Manager Job Openings in Tofino

Job Description:

Tofino Vacation Rentals is seeking to fill the position of Guest Relations Manager. This position is a key role in the company and is best suited for an individual who hosts excellent communications skills, enjoys building relationships and creating memorable experiences for guests. The Guest Relations Manager is the main point of contact for our guests, providing excellent customer service from the initial booking and throughout their stay. You will oversee daily tasks and operations including check outs and check ins while working closely with other members of the TVR team.

Key Responsibilities:

The main responsibilities of this position are, but not limited to:

⁃ Provide incredible, 5-star customer service to guests and home owners.

⁃ Handling telephone, email and online inquiries. Managing bookings through our in-house software and other third party booking platforms.

⁃ Oversee daily operations including check outs, check ins and managing staff.

- Manage vacation rental’s calendars including availability and rate management & strategy.

⁃ Resolve guest issues. Coordinate and manage communication between guests and staff and follow up to ensure guest satisfaction.

⁃ Quality checking homes to ensure they are ready for guest check in.

⁃ Ordering & maintaining supplies & linens.

- Provide a personalized guest experience and conduct special drop offs to return guests.

- Develop strong relationships with guests and owners.

⁃ Arrange, coordinate and follow up on home repairs and maintenance issues.

⁃ Respond to guest reviews and analyze customer feedback for suggestions on ways to improve.

- Flexibly to jump in and help other team members where needed.

Benefits:

- Competitive Wage

- Flexible Hours

- Opportunity to grow within the company

Skills & Qualifications:

- Previous hospitality, vacation rental or customer service experience is required.

- Responsible and reliable.

- Previous experience with platforms such as Airbnb & VRBO is an asset.

⁃ Customer service drive with strong written and verbal communication and listening skills.

⁃ Ability to problem solve and resolve issues in a timely manner.

⁃ Organized and detail oriented.

- Demonstrate leadership skills and the ability to self motivate/work in a team environment.

⁃ BC Drivers License.

⁃ Proficiency in English. Knowledge of other languages is a plus.

⁃ Flexible to work weekends and holidays.

⁃ Energetic and positive.

Job Types: Full-time, Permanent

Salary: $18.00 to $22.00 /hour

Benefits:

  • Casual Dress
  • Flexible Schedule
  • Paid Time Off

Schedule:

  • 8 Hour Shift

Experience:

  • customer service: 1 year (Required)

Work remotely:

  • No

As one of the leading companies in Canada, Tofino Vacation Rentals opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Tofino Vacation Rentals also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowing through the company programs.

If You are interested to send an application for Guest Relations Manager Jobs Tofino July 2020 by Tofino Vacation Rentals, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Tofino region from another company below.


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