Aftersales Advisor Job Openings by MAAX Bath Inc. in Sainte-Marie

Job Title Aftersales Advisor Job Openings Sainte-Marie MAAX Bath Inc.
Pub Date 1 June 2020
Company MAAX Bath Inc.
Location Sainte-Marie

MAAX Bath Inc. Vacancies 2020 - MAAX Bath Inc. assign a chance to fill Aftersales Advisor, that will be placed in Sainte-Marie. You will definitely get a better chance along with less dangerous life in the future. Joining to this firm makes a people able to reach the purpose less complicated and make current aspiration come true.

To produce the business eyesight and mission happens on correct MAAX Bath Inc. will be wide started on brand-new place since July 2020. Everybody who are enthusiastic about staffing this specific vacant, you need to take a part in this Aftersales Advisor recruitment. If you will be the one which can certainly load requirements, you can look at more info about Aftersales Advisor Job Openings below.

MAAX Bath Inc. Recruitment 2020

Aftersales Advisor Job Opening in Sainte-Marie

A better experience means always moving forward.

Our culture is fueled by passionate employees committed to addressing our customer needs, so that every point of interaction reinforces a great MAAX experience. Joining MAAX is not starting a new job; it’s taking the first step in launching your new career.

Overview

As an After Sales Support Advisor at MAAX, you will play a vital role in our organization as a bath product knowledge expert. Through your exchanges with customers, sales representatives, technicians, and internal departments, you will pull together the necessary resources to solve customer problems. In our community, you will be known as one of our “MAAX Heroes”.

Your success will promote a strong relationship with our extensive customer base, while driving forward the bottom line. Our diverse team is eager to share their extensive industry knowledge, and work in unity to provide customer service excellence. Our Customer Care division embodies what it means to be more than just a team, but to be a family.

Along with a competitive salary MAAX offers extensive benefits such as medical, dental, vision, pension, and a generous employee assistance program. Our Technical Support department operates from Monday to Friday during regular business hours, so no working evenings or weekends! In addition, tools like our custom designed Career Guide promote employee development and growth within our organization.

Responsibilities

  • Respond to customer service calls, analyze, diagnose and resolve any problems or concerns.
  • Provide technical advice and expertise to inquiring MAAX customers (installation, warranty, information on the various systems, etc.)
  • Be up to date on the latest MAAX product knowledge and developments.
  • Collaborate with other internal departments to ensure the resolution of problems (quality, sales, shipping, etc.)
  • Prepare and log the documentation necessary for follow-ups on service calls. Perform follow-up service calls within established deadlines.
  • Delegate calls to various service partners based on their skills and territory.
  • Send clients any required documentation (instruction guides, warranty, technical drawings etc.)
  • Participate in developing standard resolution procedures.
  • Maintain and update all files related to service calls.

Skills and Competencies

  • Skilled communicator and customer focused
  • Autonomous and willing to take initiative
  • Strong emotional intelligence and professionalism
  • Ability to negotiate and influence
  • Analytical and attentive to detail
  • Handy individual

Qualifications

  • High school diploma
  • 2-5 years relevant experience
  • Knowledge of Microsoft Office
  • Plumbing knowledge (an asset)
  • SAP experience (an asset)
  • You must be able to communicate fluently in English and French to be considered for this position.

If you think you have what it takes and want to join our team, apply today!

Benefits:

  • Extended health care
  • Vision care
  • Vacation & paid time off
  • Life insurance
  • On-site parking
  • Employee assistance programs
  • Onsite Gym
  • Company pension
  • Dental care

Job Types: Full-time, Permanent

Schedule:

  • 10 Hour Shift
  • 8 Hour Shift

Work remotely:

  • No

As one of the leading companies in Canada, MAAX Bath Inc. offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. MAAX Bath Inc. also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowledge through the company programs.

If You are interested to send an application for Aftersales Advisor Jobs Sainte-Marie July 2020 by MAAX Bath Inc., please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Sainte-Marie region from another company below.


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