Branch Operations Support Job Openings by REEF in Vancouver

Job Title Branch Operations Support Job Openings Vancouver REEF
Pub Date 7 days ago
Company REEF
Location Vancouver

REEF Hiring 2020 - REEF offer an opportunity to apply Branch Operations Support, that will be placed in Vancouver. You will definitely get a better chance as well as less dangerous life in the future. Joining to this firm makes a people able to carry out the goal simpler in addition to support the current dream be realized.

To produce this business perspective along with mission come on correct REEF is actually started on fresh placement as December 2020. All people who are considering about staffing this vacant, please take a part in this Branch Operations Support recruitment. If you will be the one that may fill up qualifications, you can attempt to learn further information about Branch Operations Support Job Openings below.

REEF Jobs 2020

Branch Operations Support Job Opening in Vancouver

Branch Operations SupportFull-Time

Location: Vancouver, B.C.- Remote

Schedule: Monday to Friday 4:00pm to 12:30am PST

Who You'll Work For

REEF's mission is to connect the world to your block.

We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, parking, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You'll Do

You will become an expert in addressing the needs and concerns of our internal Operations Teams across REEF lines of business.

  • Handle inbound issue resolution while maintaining an outstanding experience in every interaction
  • Address time-sensitive issues including but not limited to payments, account questions, rate adjustments, and troubleshooting by email & phone with professionalism in a timely manner.
  • Proofreading customer facing information, customer email communications, and resources
  • Draft and maintain up-to-date resources and manuals
  • Develop a deep expertise in how REEF's processes, systems, and resources work, and how to use them to drive positive outcomes
  • Demonstrate effective communication skills and relationship-building.

What We Want From You:

  • You have 1+ year`s experience handling inbound customer issue resolution using email, phone and chat.
  • You have experience in a fast-paced customer service role and resilient in an ever-changing environment.
  • You have effective written communication skills-including top-notch grammar, spelling, and the ability to write both formally and casually.
  • You are a highly motivated individual that works well in a team environment.
  • You are very organized-you can juggle both issue resolution & concise communication.
  • You have experience maintaining a high-level of professionalism.

Working from home requirements:

  • Quiet dedicated work space
  • Internet speed of at least 40mbps
  • Computer with windows 10 or newer (not MAC)
  • 8 GB of RAM
  • 2 monitors
  • Keyboard
  • Mouse
  • Webcam for training and meetings
  • USB headset preferably with noise cancellation
o If using wireless must have power for 8+ hrs What We`ll Provide
  • Medical
  • Dental
  • Vision
  • Life and Disability
  • RRSP Matching Program
  • Personal Absence Days (PADs)


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone.
  • Work is performed in a professional office environment.


Work is performed indoors for extended periods of time including up to the entire duration of shift.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

As one of the leading companies in Canada, REEF offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. REEF also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and knowing through the company programs.

If You are fascinated to submit an application for Branch Operations Support Job Openings Vancouver December 2020 by REEF, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Vancouver region from another company below.

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