Guest Services Associate / Front Desk Agent Job Openings by Superior/MasterBuilt Hotels Ltd in Kitimat

Job Title Guest Services Associate / Front Desk Agent Job Openings Kitimat Superior/MasterBuilt Hotels Ltd
Pub Date 24 March 2020
Company Superior/MasterBuilt Hotels Ltd
Location Kitimat

Superior/MasterBuilt Hotels Ltd Careers 2020 - Superior/MasterBuilt Hotels Ltd needs the applicant to fill Guest Services Associate / Front Desk Agent, that will be placed in Kitimat. You will definitely get a better potential customer as well as less dangerous life sometime soon. Signing up for this company makes anyone able to attain the goal easier and create the aim come true.

To produce the corporation vision and mission happens on legitimate Superior/MasterBuilt Hotels Ltd is actually open of brand-new place seeing that April 2020. Everyone who are enthusiastic answering this particular vacant, make sure you take part in this kind of Guest Services Associate / Front Desk Agent recruitment. If you will be one which may fill up requirements, you can try to see further info about Guest Services Associate / Front Desk Agent Job Openings below.

Superior/MasterBuilt Hotels Ltd Recruitment 2020

Guest Services Associate / Front Desk Agent Job Openings in Kitimat

MasterBUILT® Hotels develops, builds, manages and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America. As a Gold Standard winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow.

Microtel Inn & Suites by Wyndham is an all new construction, limited service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 12 of the past 13 years – an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

NEW OPPORTUNITY:
GUEST SERVICES ASSOCIATE / FRONT DESK AGENT
Microtel Inn & Suites Kitimat, BC

The Guest Services Associate / Front Desk Attendant will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of professional work standards and demonstrate a positive, proactive approach to empowered decision making in relation to guest care and contribution to room revenue. Both part-time and full-time positions are available.

This position requires the ability to be flexible with hours of work, as shifts will include early mornings, late evenings and weekends. Both part-time and full-time positions are available.

RESPONSIBILITIES:

  • Perform check-ins and checkouts, paying special attention to accuracy and detail
  • Ensure each guest has received exceptional service
  • Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately
  • Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
  • Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives
  • Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier and key card machines
  • Complete assigned tasks and paperwork as delegated by management team. This may include some accounting, basic data analysis and processing
  • Maintain cleanliness of workspace
  • Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service
  • and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash

QUALIFICATIONS:

Experience Required

  • 1-2 years of experience in a customer service-oriented role
  • Previous hospitality experience an asset
  • Familiar with general office equipment such as photocopiers, scanners etc.

Mission Critical Competencies

  • Ability to demonstrate being a team player
  • Excellent communication and interpersonal skills
  • A fun, positive attitude with a sense of humour

Desired Education

  • A High School Diploma or GED required

MASTERBUILT OFFERS:

  • A compensation package that provides incentives and rewards performance
  • A flexible benefits package that supports various personal/family situations and work environments
  • A rewarding corporate culture that fosters a positive team and family spirit
  • A cooperative management team that is strategic and forward thinking
  • A fast paced environment with opportunities for advancement

TO APPLY:

Please apply online at https://masterbuiltsuperior.bamboohr.com/jobs/view.php?id=119. We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.

Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.


As one of the leading companies in Canada, Superior/MasterBuilt Hotels Ltd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Superior/MasterBuilt Hotels Ltd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and erudition through the company programs.

If You are fascinated to submit an application for Guest Services Associate / Front Desk Agent Job Openings Kitimat April 2020 by Superior/MasterBuilt Hotels Ltd, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kitimat region from another company below.


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