Field Service Engineer Job Openings by PerkinElmer in Ontario

Job Title Field Service Engineer Job Openings Ontario PerkinElmer
Pub Date 16 January 2020
Company PerkinElmer
Location Ontario

PerkinElmer Hiring 2020 - PerkinElmer give away a chance to apply Field Service Engineer, that will be placed in Ontario. You will definitely get a better chance along with less dangerous life sometime soon. Joining to this enterprise makes anyone able to do the ones aim much easier as well as produce the desire becoming reality.

To produce the corporation vision and mission arrives on correct PerkinElmer will be wide started on fresh placement since January 2020. Everybody who are considering about staffing this vacant, please take a part in this Field Service Engineer recruitment. If you will be one that may load requirements, you can try to see more information about Field Service Engineer Job Openings below.

PerkinElmer Jobs 2020

Field Service Engineer Job Opening in Ontario

The Customer Support Engineer helps customers enhance the productivity of their laboratory processes and drives high levels of customer satisfaction by performing maintenance, repair and validations of Chromatography instrumentation. The Customer Support Engineer represents the face of to the customer and fosters business expansion by providing ‘best-in-class’ responsiveness and professionalism in all customer interactions. This also includes key account expansion, sale of new maintenance contracts, upgrades, training and instrument sales leads.

Key Responsibilities

Installation, Maintenance & Repair: Install, maintain, verifiy performance and repair equipment at customer sites ensuring best-in-class service within established time frame and assigned geographical area or site. Drive toward zero service recalls. Completes assigned preventive maintenance calls at customer sites within prescribed time frame and established performance standards. Provide scheduled preventative maintenance for contract customers, remedial maintenance for non-contract customers billed at an hourly rate and all warranty services, which apply to our products in the field. Demonstrate knowledge of and adherence to the Installation, warranty, and service contract provisions to provide adequate billing information to the customer.

Business Development: Drive the sale of new maintenance contracts, maintenance agreement upgrades and instrument add-ons to existing contracts. Encourage customers to purchase training, support, software and field installed computer hardware upgrades. Assist and support local sales representative secure new instrument orders. Contribute to account profitability through billable labor/travel orders, parts orders, support orders, billable install orders, and consumables. Provide appropriate referral to other employees for answers to specific questions or to obtain product information.

Information/Asset Management: Maintain up to date electronic and repair documentation for dispatch, inventory and service support functions of the job. Perform timely uploads and downloads of required data to ensure the integrity of the service system. Accountable for assigned company assets to include: Company vehicle, tools, test equipment, telecommunication equipment, personal service parts inventory, etc. Manages inventory levels to ensure that adequate supply and appropriate records are maintained.

Continuous Self Development: Take an active role in developing technical skills and soft skills to maintain and enhance ’s value proposition to the customer. Seek higher level certification through participation in company sponsored training & development initiatives.

Requirements

  • The ideal candidate will hold a Bachelor’s degree in chemistry, electronics or a related discipline with 2-3 years of experience.
  • Hands on service skills and experience.

Preferred Qualifications:

  • Target attributes
    • critical thinking and problem solving
    • customer ownership
    • self-motivation
    • continuous development
  • Additional valued experience
    • GMP/GLP compliance rigor and attention to detail
    • GC/GCMS/GCHS operation and/or service experience
    • Inorganic ICP-OES & ICP-MS background is a plus.
    • Chromatography Method development experience.
    • Training development and execution experience
    • Business development/ownership skills


As one of the leading companies in Canada, PerkinElmer offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. PerkinElmer also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowing through the company programs.

If You are fascinated to submit an application for Field Service Engineer Jobs Ontario January 2020 by PerkinElmer, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Ontario region from another company below.


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