Customer Service Manager Job Openings by Walmart Canada in Maple Ridge,

Job Title Customer Service Manager Job Openings Maple Ridge, Walmart Canada
Pub Date 30+ days ago
Company Walmart Canada
Location Maple Ridge,

Walmart Canada Vacancies 2020 - Walmart Canada needs a new employee to fill Customer Service Manager, that will be placed in Maple Ridge,. You will definitely get a better potential customer along with less dangerous life in the future. Joining to this enterprise makes a person able to do the aim simpler in supplementary to assist the current dream be realized.

To produce the corporation eyesight and mission comes on correct Walmart Canada can be started on brand-new place since November 2020. All people who are interested filling this vacant, please take a part in this Customer Service Manager recruitment. If you are one that might fill up requirements, you can look at more information about Customer Service Manager Job Openings below.

Walmart Canada Jobs 2020

Customer Service Manager Job Opening in Maple Ridge,

A Customer Service Manager co-ordinates the checkout area in the store, supports Front-End associates, and resolves Customer complaints.

Position Responsibilities

• Practicing the 3 meter Rule. • Ensuring compliance with the Company's procedures regarding Customer Satisfaction Cards (CSC's) and Competition Ads. • Providing a friendly work environment for Associates and Customers. • Receiving customer complaints and resolves complaints when possible. • Correcting register errors when necessary/required. • Following and training associates on the “One Best Way” standards of practice. • Responding to CSM alerts on the handheld promptly. • Providing coaching and training feedback to associates. • Assigning cashiers to registers and managing breaks of associates as required. • Communicating with management and sales floor associates to maintain Front-End coverage. • Resolving customer dispute/concerns and using good judgment to make decisions for the customer at the cash register and at the customer service desk. • Leading and motivating the front end team to effectively maintain the sales rates of the Wal-Mart Rewards MasterCard. • Co-ordinating the lunch/break schedules for Cashiers, and Courtesy Desk Associates. • Providing assistance at all outlying registers. • Keeping adequate quantities of clean, quality shopping carts for Customer use. • Ensuring each register has plenty of bags, register tape, etc., to serve the Customers quickly. • Ensuring all scanner/checkout surfaces are kept clean and neat. Additional Responsibilities • Adheres to all company policies and standard operating procedures. • Other responsibilities may be assigned.

Canada Walmart Division

Retail Store Associates

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mathematical Skills • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. • Ability to compute rate, ratio and percent. • Ability to determine the number of individual things in a unit or group. Basic Reading/Writing Skills • Ability to understand the meaning of written or printed matter and to record information by inscribing characters or symbols.

Licensing & Other Qualifications

The Associate must complete all Wal-Mart Basic and Advanced Training Modules and classes.• The Associate must possess Certification from a recognized Security/Loss Prevention Training Program when mandated by Provincial Legislation.

Physical Demands

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • The Associate is regularly required to walk or stand. • The Associate must regularly lift and/or move up to 18kg (40lbs.). • The Associate will be required to perform tasks involving firm grasping. • The Associate will occasionally be required to bend, twist or squat. • The Associate will be involved in frequent repetitive hand actions. • The Associate will be required to reach above shoulder height and below waist level.

Schedule Details

SA: 7:00am23:00pm
SU: 7:00am23:00pm
MO:7:00am23:00pm
TU: 7:00am23:00pm
WE:7:00am23:00pm
TH: 7:00am23:00pm
FR: 7:00am23:00pm

Accessibility

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

As one of the leading companies in Canada, Walmart Canada offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Walmart Canada also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and erudition through the company programs.

If You are interested to send an application for Customer Service Manager Jobs Maple Ridge, November 2020 by Walmart Canada, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Maple Ridge, region from another company below.


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