Job Title Hiring Now - Customer Service Representative Job Openings Burnaby FRONTLINE GROUP
Pub Date 30+ days ago
Location Burnaby

FRONTLINE GROUP Careers 2020 - FRONTLINE GROUP present a chance to apply HIRING NOW - CUSTOMER SERVICE REPRESENTATIVE, that will be placed in Burnaby. You will definitely get a better potential customer along with safer dwell sometime soon. Joining to this business makes a people able to meet the ones aim much easier as well as produce the desire becoming reality.

To produce this company vision and mission comes on correct FRONTLINE GROUP is usually started on fresh placement seeing that November 2020. Everyone who are considering about staffing this vacant, remember to engage in this HIRING NOW - CUSTOMER SERVICE REPRESENTATIVE recruitment. If you will be one which can certainly fill up requirements, you can try to see more information about HIRING NOW - CUSTOMER SERVICE REPRESENTATIVE Job Openings below.



Address: 4664 Lougheed Hwy, Burnaby (Across the street from Brentwood Mall)

Pay: $16 Hourly (+ Bonus) - based on experience

Benefits: Health, Dental, Vision, RRSP

Vacation Days: Yes

Paid Training: Yes

Who We Are and What We Offer:

Front Line Group (FLG) is a leading provider of first party, customer service solutions for over 96 years with clients in the financial, telecommunications, and government sectors. Our mission is to be the expert in 1st Party Customer Relationship Management, applying our proven expertise, advanced technology and compliance leadership to deliver exceptional results for our clients and their customers.

We offer the possibility to become part of a great working environment and company culture focused on nurturing professional growth for our employees. Our current advancement rate is of over 70% encompassing all levels of the company in addition, we offer our own internal university to provide opportunities for personal growth.

We are looking for highly motivated and career-focused individuals who believe in providing the best service and results for our clients. To learn more about our company and division please visit the following websites: http://www.flgfrontline.com/

What you will do as a Customer Service Agent:

With five locations across Canada, Front Line Group is growing rapidly and is currently seeking Customer Service Agents for support for multiple portfolios and that will be decided based on the interview. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will be very well trained to have strong command of the company’s customer service policies as well as on product knowledge that can be critical for offering quick and accurate assistance to customers.

Customer Service Agent Position Qualifications:

· You are customer service driven with enthusiastic attitude

· Has a positive attitude and outstanding, adaptive communication skills

· The Customer Service Agent must be detailed orientated.

· Committed to delivering exceptional customer service and promoting client loyalty

· Enjoy working in a team-focused and collaborative office setting

· Should have an open availability and must be able to commit to shift work across 7 days a week anywhere from 5:00 AM to 8:00 PM, the schedule will be rotated based on business requirements

What we offer:

· The Customer Service Agent will receive full time, paid training

· Compensation based on experience + the best bonus structure in the industry

· Health, dental benefits, RRSP and FREE gym located right in the building

· Over 70% advancement potential and a positive work environment

· Referral program/incentives

· Conveniently located by SkyTrain station and bus stops

Expected start date: 2020-10-14

Job Types: Full-time, Permanent

Salary: $16.00 per hour


  • Dental care
  • Extended health care
  • RRSP match


  • Holidays
  • Monday to Friday
  • Weekends


  • customer service: 1 year (Preferred)


  • Secondary School (Preferred)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Work remotely:

  • Temporarily due to COVID-19

As one of the leading companies in Canada, FRONTLINE GROUP opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. FRONTLINE GROUP also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowledge through the company programs.

If You are fascinated to send an application for HIRING NOW - CUSTOMER SERVICE REPRESENTATIVE Jobs Burnaby November 2020 by FRONTLINE GROUP, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Burnaby region from another company below.

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