Bilingual Customer Service Representative Job Openings by AccertaClaim Servicorp Inc. in Toronto

Job Title Bilingual Customer Service Representative Job Openings Toronto AccertaClaim Servicorp Inc.
Pub Date 17 June 2020
Company AccertaClaim Servicorp Inc.
Location Toronto

AccertaClaim Servicorp Inc. Vacancies 2020 - AccertaClaim Servicorp Inc. invites a new worker to apply Bilingual Customer Service Representative, that will be placed in Toronto. You will receive a better chance along with safer dwell in the future. Becoming a member of this firm makes a person can do the goal easier and create the aim come true.

To help the corporation eyesight along with mission come on legitimate AccertaClaim Servicorp Inc. can be open up for brand-new place seeing that July 2020. Everyone who are interested filling this specific vacant, please take a part in this Bilingual Customer Service Representative recruitment. If you will be one which may fill up requirements, you can try to see further info about Bilingual Customer Service Representative Job Openings below.

AccertaClaim Servicorp Inc. Recruitment 2020

Bilingual Customer Service Representative Job Opening in Toronto

WHO WE ARE

We are a B Corp certified social enterprise enabling healthcare equality for all. As a social enterprise, we manage dental, vision, drug, and healthcare benefits programs exclusively for government and social services agencies in Canada. Our targeted experience and innovative technology provides cost savings, reliable service, process continuity, and accurate, insightful data that enables governments to make informed strategic decisions, reducing stress on the healthcare system through streamlined administration.

ABOUT THIS OPPORTUNITY

Accerta is seeking a full-time permanent Bilingual Customer Service Representative. We require a professional, positive, and enthusiastic person with advanced written and verbal French language skills to join our Toronto Office.

ACCOUNTABILITIES

  • Provide quality customer service by providing timely and accurate information related to programs, products, and services.
  • Provide interpretation of guidelines, directives, and procedures.
  • Provide guidance and support to customers in completing documents and forms.
  • Provide guidance and support to customers experiencing problems accessing or obtaining specialized information and refer to the appropriate program area or organization for resolution.

QUALIFICATIONS

  • You are proficient in English and must have advanced level French skills both written and verbal.
  • You have a minimum of two years customer service experience responding to inquiries, providing advice and information, and resolving customer issues in a high-volume environment.
  • You are a clear, concise oral communicator and can ask appropriate questions to better understand customer inquiries before responding.
  • You have written communication skills to prepare correspondence.
  • You have exceptional interpersonal skills to interact with the public and resolve customer complaints.
  • You demonstrate judgement and tact when interacting with customers.
  • You are proficient with word processing, spreadsheet, database, email, and internet applications, specifically MS Office Suite.
  • You have experience using computers (i.e. Intranet, Internet, databases, and electronic manuals) to research, retrieve and summarize information.
  • Minimum 1-year data entry, and 10,000 to 12,000 keystrokes per hour an asset.
  • High school diploma required.

TESTING

All candidates will undergo advanced French Language skills testing which will be arranged through a licensed third-party French language evaluator.

HOW TO APPLY

We accept applications submitted via Indeed.ca or via e-mail to the attention of the Manager, Human Resources.

Inclusion and Equal Opportunity Employment

Accerta is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

Final candidates for this position may be required to undergo a security screening, including a criminal records check and reference check.

Job Types: Full-time, Permanent

Benefits:

  • Casual Dress
  • Company Events
  • Dental Care
  • Disability Insurance
  • Employee Assistance Program
  • Extended Health Care
  • Life Insurance
  • Paid Time Off
  • RRSP Match
  • Vision Care

Experience:

  • Customer Service: 2 years (Required)

Work remotely:

  • Temporarily due to COVID-19

As one of the leading companies in Canada, AccertaClaim Servicorp Inc. offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. AccertaClaim Servicorp Inc. also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and knowledge through the company programs.

If You are fascinated to send an application for Bilingual Customer Service Representative Jobs Toronto July 2020 by AccertaClaim Servicorp Inc., please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Toronto region from another company below.


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