Solution Center Reservation Agent Job Openings by Scootaround in Winnipeg

Job Title Solution Center Reservation Agent
Pub Date 18 days ago
Company Scootaround
Location Winnipeg

Scootaround Jobs 2021 - Scootaround give away an opportunity to fill Solution Center Reservation Agent, that will be placed in Winnipeg. You will definitely get a better potential customer as well as less dangerous life sometime soon. Becoming a member of this company makes anyone can carry out the goal easier and create the aim come true.

To help the business vision and mission happens on correct Scootaround is actually open on fresh placement as March 2021. All people who are enthusiastic about staffing this specific vacant, please take a part in this Solution Center Reservation Agent recruitment. If you will be one which might fill up requirements, you can attempt to learn more information about Solution Center Reservation Agent Job Openings below.

Scootaround Recruitment 2021

Solution Center Reservation Agent Job Opening in Winnipeg

Who We Are

is North America’s leading mobility enhancement company. Our Solution Center Division rents scooters, wheelchairs, walkers, oxygen, and all other types of personal mobility equipment in over 2,500 locations across North America. Since 1997, has been a proven innovator in developing solutions for travelers requiring personal mobility equipment. Today, is the only company in the world uniquely positioned to accommodate a growing demographic utilizing these services worldwide.


is looking for a Solution Center Reservation Agent to join our team! As an integral part of the Solution Center team, you will provide creative solutions and resources needed to assist and support our customers on their mobility needs at home and while traveling.


What You Will Do

  • Identify customer needs and assist the customer in reaching a decision to book their reservations of mobility equipment through inbound and outbound telephone calling (no cold calling).
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Obtain and document details relating to client reservations.
  • Input details into reservations online system with high accuracy and efficiency.
  • Manage customer concerns effectively with appropriate follow-up based on company policies and procedures.
  • Assist customers through live chat and on-line inquiries.

Knowledge, Skills & Abilities

  • Experience in a customer service role or Contact Center environment.
  • Creative approach to solving complex problems.
  • Exceptional customer service and interpersonal skills (listening, courteous, professional) with a knack for defusing upset customers.
  • Must be fluent in English, and any additional languages are an asset.
  • Ability to learn quickly, multi-task and handle high volumes of work to meet targets.
  • Proficient with MS Office (Excel, Outlook, and PowerPoint).
  • Strong attention to detail to enter customer data with accuracy.
  • Self-confidence, instinct and compassion with a strong commitment to exceeding client expectations.
  • Able to work independently with minimum supervision.
  • Ability to work effectively in a work at home environment.
  • Flexible and able to work all shifts including evenings, weekends, and statutory holidays.
  • Familiar with United States geography (capital cities, states etc.).


Additional Information

  • Full-Time
  • Competitive hourly wage supplemented with bonus and commission opportunities.
  • Fun, flexible, team-oriented environment.
  • Work remotely temporarily due to COVID-19 with option to work from home permanently. (Flexible work from home options available).
  • Must have reliable internet speed and broadband connection to work from home

How to Apply

If you thrive on helping people, think about choosing a career where you will have the opportunity to connect with people in challenging situations.

  • We thank all applicants, but only those selected for an interview will be contacted.

As one of the leading companies in Canada, Scootaround offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Scootaround also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new experience and knowing through the company programs.

If You are fascinated to send an application for Solution Center Reservation Agent Jobs Winnipeg March 2021 by Scootaround, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Winnipeg region from another company below.


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