Client Service Senior Specialist I - Bilingual English/French Job Openings by JPMorgan Chase Bank, N.A. in Scarborough

Job Title Client Service Senior Specialist I - Bilingual English/french Job Openings Scarborough JPMorgan Chase Bank, N.A.
Pub Date 30+ days ago
Company JPMorgan Chase Bank, N.A.
Location Scarborough

JPMorgan Chase Bank, N.A. Jobs 2020 - JPMorgan Chase Bank, N.A. needs the best people to fill Client Service Senior Specialist I - Bilingual English/French, that will be placed in Scarborough. You will definitely get a better potential customer along with less dangerous life in the future. Becoming a member of this company makes anyone can reach the purpose less complicated and make current aspiration come true.

To help this business perspective along with mission come on right JPMorgan Chase Bank, N.A. will be wide started on fresh placement since November 2020. Everyone who are enthusiastic about filling up this particular vacant, remember to engage in this Client Service Senior Specialist I - Bilingual English/French recruitment. If you will be one which may load qualifications, you can try to see more information about Client Service Senior Specialist I - Bilingual English/French Job Openings below.

JPMorgan Chase Bank, N.A. Jobs 2020

Client Service Senior Specialist I - Bilingual English/French Job Openings in Scarborough

Chase, a leading provider of diverse financial services worldwide, is actively seeking team members to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. Successful candidates in this vital position are flexible and problem-solvers who enjoy helping customers resolve their questions and concerns.

We are looking for individuals with a passion for Customer Service with the following skills:

Customer Focus

  • Take ownership of each customer while empathizing and prioritizing customer needs
  • Resolve conflicts and manage customer expectations
  • Determine customer needs and provide appropriate solutions through relationship building

Communication Skills
  • Effective verbal and written communication in French and English with both external and internal customers
  • Document customer account activities thoroughly and concisely
  • Engage in interactive dialogue with customers through active listening

Problem Solving Skills
  • Approach problems logically and with good judgment to ensure the appropriate customer outcome.
  • Make appropriate decisions on behalf of the customer quickly and effectively
  • Effectively prioritize work to ensure efficiency
  • Conduct research as needed

Analytical Skills
  • Critical thinker and ability to exercise independent judgment Accuracy and attention to detail
  • Required to abide by all applicable regulatory and department practices and procedures

Computer Skills
  • Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
  • Fluency in Windows Operating Systems and Microsoft Office tools

Chase provides a professional and fun environment for employees so they can focus on providing great service to our customers. As part of a diverse and dynamic team, Specialists receive ongoing training and development to enrich their skills and build a career at Chase.

Training Schedule:

Formal paid training will take place. You must be available to attend in-class training for the first 6 weeks from 8:00am4:30pm.

Work Schedule:

Work schedules will vary. Candidates must be willing to work any schedule during our operating hours (24/7/365), which include holidays, evenings and weekends..

Our team members are dynamic. They seek opportunities to take initiative, adjust quickly to change, have a positive attitude, and take responsibility for results. They are able to deliver a great customer experience, even when handling challenging situations by offering customers alternative solutions and enhanced products.


  • Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face to face.
  • Must be willing to work in an environment that requires 100% phone-based customer interaction.
  • Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred.
  • Must be bilingual (EnglishFrench)
  • High School Diploma or equivalent required

This position is located at 100 Consilium Place in Scarborough, Ontario, M1H 3E3, at McCowan Road and south of Highway 401 & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

As one of the leading companies in Canada, JPMorgan Chase Bank, N.A. offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. JPMorgan Chase Bank, N.A. also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new experience and knowledge through the company programs.

If You are interested to send an application for Client Service Senior Specialist I - Bilingual English/French Jobs Scarborough November 2020 by JPMorgan Chase Bank, N.A., please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Scarborough region from another company below.

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