Full-time Recovery Specialists Job Openings by PRA Group Canada in London

Job Title Full-time Recovery Specialists Job Openings London PRA Group Canada
Pub Date 30+ days ago
Company PRA Group Canada
Location London

PRA Group Canada Careers 2021 - PRA Group Canada give away a chance to fill Full-time Recovery Specialists, that will be placed in London. You will receive a better potential customer as well as less dangerous life sometime soon. Signing up for this company makes a person can attain the ones aim much easier as well as produce the desire becoming reality.

To help this company eyesight and mission happens on right PRA Group Canada will be wide started on fresh placement as January 2021. Everyone who are interested filling this specific vacant, you need to take a part in this Full-time Recovery Specialists recruitment. If you will be one that might fill up requirements, you can attempt to learn more information about Full-time Recovery Specialists Job Openings below.

PRA Group Canada Jobs 2021

Full-time Recovery Specialists Job Openings in London

Recruiting Full-time Recovery Specialists

continues to grow and is actively recruiting candidates to fill our next Recovery Specialist training session, tentatively scheduled for Monday, September 21, 2020.

Who is ?

is one of the most established organizations within the Debt Acquisition and Collection Industry in Canada. Our Company purchases portfolios from leading financial services organizations, and then recovers the accounts through a customer-focused set of strategies and practices. It is ’s mission to offer nonperforming loan solutions to customers in a respectful, ethical way. We go the extra mile to ensure the experience of all original account owners is professional, flexible and customer-oriented.

What does a typical workday look like for a Recovery Specialist?

Reporting to an Operations Supervisor, you will be responsible to manage inbound and outbound telephone calls related to consumer files. Compliance and customer service are key components of this role. A typical workday would include the following:

Contacting customers who have accounts with ;

  • Negotiating repayment solutions on outstanding accounts through an automated dialer system, as well as some manual dialing
  • Guiding customers to resume payment plans; and when appropriate, offering existing customers new repayment solutions
  • Handling sensitive customer situations in a professional and respectful manner
  • Verifying and updating account information once contact has been made with the right party
  • Effectively managing the System of Record
  • Meeting established revenue and other performance targets on a monthly basis

Other responsibilities that promote success;

  • Attending, participating and leveraging information from training sessions, team meetings and coaching sessions as provided by PRA
  • Complying with all company policies, values and applicable legislation
  • Sharing new and successful recovery strategies with your Operations Supervisor, so employees can learn from each other and better themselves
What qualifications are required to be considered for this position?
  • Grade 12 High School Diploma
  • Post-secondary education in a related field preferred (business, legal, credit)
  • Strong negotiation skills essential
  • Sales and/or collection experience
  • Previous sales experience in a high volume, metrics driven, transactional environment
  • Competitive and motivated to achieve additional compensation through strong collection achievement
  • Customer focused
  • Able and satisfied to work in a structured environment, at a workstation, with repetitive work, using a computer, telephone and headset
  • Computer literate: strong keyboarding and internet navigation skills
  • Flexibility to work within operating hours (days, evenings and some Saturday afternoons)
  • Excellent communications skills (verbal and written), fluent in English, a 2nd language is an asset
  • Pass criminal background check
What’s great about working for ?
  • values its employees by offering a total rewards program including: competitive hourly wage based on experience, lucrative monthly bonus program, 3 weeks’ vacation to start, 5 paid days of sick/family responsibility leave, group health and dental program, pension plan, employee assistance program, and tuition reimbursement program
  • There is the potential of monthly bonus earnings from your first day of employment as a Recovery Specialist. Our track record with fully trained, skilled, engaged and successful Recovery Specialists is average monthly bonus earnings of $1800.00 and greater!
  • Innovative programs that promote teamwork, positive morale and employee recognition
  • A workplace culture where the company success is derived from the efforts of all our talented and hardworking employees
  • Complimentary tea and coffee
  • A culture that promotes work-life balance
What type of scheduling does offer?

This role is suitable for motivated individuals able to commit to full-time employment.

The initial training program is mandatory and runs Monday-Friday 9:00 am – 5:00 pm.

Your weekly schedule with will consist of 2 day shifts (9:00 am-5:00 pm); 2 evening shifts (1:00 pm–9:00 pm); Fridays (9:00 am–5:00 pm);and 1 Saturday afternoon per month (12:00 pm– 4:00pm).

How do you join this great team?

Our first priority at this unprecedented time is the health and safety of our employees. As such, we are following all health protocols as directed by the Ontario Government and Health Care Professionals.

If you are ready for a challenging and rewarding opportunity, please submit your cover letter and resume by September 8, 2020 via email to:

humanresources[at]PRA-Group.ca

We thank all applicants for their interest; and will contact those selected to participate in the interview process.

We are compliant with Accessibility for Ontarians with Disabilities Act (AODA) legislation. Accommodations will be provided upon request.


As one of the leading companies in Canada, PRA Group Canada opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. PRA Group Canada also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are fascinated to send an application for Full-time Recovery Specialists Job Openings London January 2021 by PRA Group Canada, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in London region from another company below.


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