Customer Service Job Openings by Forest of Flowers in Kitchener-Waterloo

Job Title Customer Service Job Openings Kitchener-Waterloo Forest of Flowers
Pub Date 30+ days ago
Company Forest of Flowers
Location Kitchener-Waterloo

Forest of Flowers Recruitment 2020 - Forest of Flowers assign a chance to apply Customer Service, that will be placed in Kitchener-Waterloo. You will receive a better chance as well as less dangerous life sometime soon. Joining to this corporation makes a person able to meet the aim simpler in addition to assist the current dream be realized.

To produce this organization eyesight and mission arrives on correct Forest of Flowers is actually open up for brand-new place as October 2020. All people who are enthusiastic filling this vacant, remember to engage in this Customer Service recruitment. If you will be one which might fill up requirements, you can attempt to learn more info about Customer Service Job Openings below.

Forest of Flowers Job Vacancies 2020

Customer Service Job Opening in Kitchener-Waterloo

Job Description

Forest of Flowers is currently recruiting a Customer Service Associate

Position requires the following:

  • Minimum 3 years of Customer Experience is required (you will NOT be considered for this position unless this criteria is met)
  • Candidate must have some retail operations experience, the consumer sales process, ideally in a franchisee environment.
  • Demonstrated leadership & ability to work as part of a team in a fast-paced retail environment

Customer Service Duties and Responsibilities:

  • Assisting and serving customers quickly & efficiently as needed
  • Entering customer information into the computer
  • Must be sales oriented & understand & practice up selling to maximize ATV

Floral Design (not manditory):

  • Quick and Efficient creation of Hand-Tied bouquets and floral designs
  • Responsible for ensuring that all designs produced exceeds the expectations in the way of design mechanics, creativity and selection.
  • Assist the Lead Floral Designer in keeping the cooler filled with fresh and artistic arrangements.
  • It is very important that they know how to care for the flowers and be able to pass that information on to our customers.
  • Understand the company’s pricing strategy in order to properly price all the designs so that the customer is getting the full value

Personality traits:

  • Excellence in all professional and personal areas of life
  • Excellent communication and relationship building skills
  • Detail oriented, works well within a Team environment by supporting a positive and opportunistic team environment
  • Dedication to exceeding the expectations of our customers and staff
  • Ability to work under pressure
  • Character of holding ourselves to the highest standards of integrity, honesty, commitment and accountability

Compensation:

Part-time position (approx.15-25 hours). Forest of Flowers offers fair compensation for the position. Compensation commensurate with experience. Floral holidays will require additional hours.

Job Types: Part-time

Job Type: Part-time

Schedule:

  • Monday to Friday
  • Weekends

COVID-19 considerations:
We've installed plastic shields, have enhanced cleaning and sanitation policy, hand sanitizer available for customers and staff, require masks for all customers and customer facing staff, limited number of customers permitted in the store

Experience:

  • sales: 2 years (Preferred)
  • customer service: 3 years (Required)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Work remotely:

  • No

As one of the leading companies in Canada, Forest of Flowers offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Forest of Flowers also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowledge through the company programs.

If You are interested to send an application for Customer Service Job Openings Kitchener-Waterloo October 2020 by Forest of Flowers, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kitchener-Waterloo region from another company below.


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