Call Centre Agent Job Openings by Morneau Shepell in Toronto

Job Title Call Centre Agent Job Openings Toronto Morneau Shepell
Pub Date 22 November 2019
Company Morneau Shepell
Location Toronto

Morneau Shepell Vacancies 2019 - Morneau Shepell is seeking the applicant to apply Call Centre Agent, that will be placed in Toronto. You will receive a better potential customer as well as less dangerous life later on. Becoming a member of this business makes anyone can attain the ones aim much easier as well as produce the desire becoming reality.

To help this company eyesight and mission happens on right Morneau Shepell is usually open on fresh placement seeing that December 2019. Everyone who are interested answering this particular vacant, please take a part in this Call Centre Agent recruitment. If you will be one which might load qualifications, you can attempt to learn further info about Call Centre Agent Job Openings below.

Morneau Shepell Jobs 2019

Call Centre Agent Job Openings in Toronto

Build a meaningful career

At , we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of almost 6,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Call Centre Agent
Employee Support Solutions
Toronto, ON
Permanent Full Time

Employee Support Solutions

Healthy, productive, and engaged employees drive organizational performance and success. ’s Employee Support Solutions is comprised of industry-leading programs and services that work together to deliver a unique and holistic Total Health Solution to our clients, helping them engage their people. is also the largest Employee and Family Assistance Program (EFAP) provider in the world. Confidential professional support is available to employees and family members in-person and telephonically, as well as digitally through E-Counselling, Video Counselling, First Chat (online chat), and our My EAP mobile device application, to help resolve work, health, and life challenges. Our award winning innovations and technology help to ensure that our support solutions are available anytime, anywhere.

Summary

Our 24/7 Care Access Centre is where it all happens. Our Call Centre Agents are first responders to client requests received over the phone, email and chat. Taking care of clients’ means having conversations that determine their needs and appropriate support based on a wide array of industry leading solutions. Our environment is fast-paced, supportive, innovative and fun. Joining our family will provide you with fantastic work experience, not to mention some great connections and friends along the way.


Succeeding as a Call Centre Agent will require the following core qualifications and skills

  • A Bachelor degree, community college diploma or equivalent post-secondary education
  • The flexibility to work shifts which may include days, evenings, weekends
  • Previous customer service experience in social services, sales, call centres and/or office environments preferred

Characteristics of a Call Centre Agent

As a new employee you’ll get paid to learn more about our fantastic services and our approach to client conversations, through a combination of online courses and live instructor-led sessions. Successful Customer Service Representatives are:

  • Passionate about helping others
  • Excellent customer service, written and verbal communication skills
  • Dedicated to providing a meaningful customer experience
  • Empathetic and able to triage crisis situations to our clinical team
  • Go-getter, results-oriented and good-natured
  • Driven to achieve performance success and enjoy working in a fast-paced environment
  • Happy to work for a successful company that promotes from within

Being part of the largest and most successful EFAP organization world-wide isn’t the only benefit. Additional benefits include:

  • A permanent position with a competitive benefits package
  • A robust training program that prepares you for your role
  • Opportunities to increase your earnings through performance based incentive programs
  • A place where excellence is rewarded
  • An environment that values employee engagement, innovation and client service excellence
  • Rewards for sharing your feedback and ideas
  • Development plans and resources to support your career aspirations
  • Growth opportunities in a company that promotes from within
  • A team of colleagues who work hard together and have fun
  • Convenient office location in the heart of the city that is easily accessible by public transit

Job Grade: MS1

Fulfilling work that matters

is in the business of helping organizations help their people and in the process, we strive to elevate ours.

We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve.

We appreciate the interest of every applicant; however, we contact only those selected for an interview.


As one of the leading companies in Canada, Morneau Shepell opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Morneau Shepell also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and erudition through the company programs.

If You are fascinated to submit an application for Call Centre Agent Job Openings Toronto December 2019 by Morneau Shepell, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Toronto region from another company below.


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