BentallGreenOak Recruitment 2020 - BentallGreenOak invites a new employee to apply Concierge, that will be placed in Toronto,. You will receive a better chance along with less dangerous life sometime soon. Joining to this firm makes anyone able to carry out the goal easier and create the aim come true.
To help this organization perspective and mission arrives on legitimate BentallGreenOak will be wide open up for brand-new place seeing that July 2020. All people who are enthusiastic about filling up this particular vacant, you need to take a part in this Concierge recruitment. If you are one that might fill up requirements, you can attempt to learn more info about Concierge Job Openings below.
BentallGreenOak Jobs 2020
Concierge Job Opening in Toronto,
Who We Are: is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. has offices in 22 cities across nine countries and three continents with deep, local knowledge, experience, and extensive networks in the regions where we invest and manage real estate assets on behalf of our clients. is part of the SLC Management institutional asset management business of Sun Life Financial Inc. For more information, please visit www.bentallgreenoak.com or our Residential site www.bentallgreenoakresidential.com.
promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.
Located in the heart of Yorkville, the Concierge will report to the Leasing and Resident Experience Manager and is responsible for providing access and reception services to all visitors to the property, and assisting residents with inquiries by providing personalized assistance and ensuring resident satisfaction is achieved. As the primary point of contact for residents, the Concierge is a champion of the resident experience and seizes every opportunity to exceed resident expectations.
What you will do:
Resident Relations and Customer Experience:
Providing prompt and courteous service to prospective and current residents, focusing on their individual needs and wants;
Greeting visitors, suppliers and residents;
Responding to resident requests for special arrangements or services (e.g., transportation, reservations, floral orders, light business duties, dry cleaning) by making arrangements or identifying appropriate providers;
Responding to special requests from residents with unique needs and follow up to ensure satisfaction;
Establishing positive working relationships with business owners and suppliers in the area in order to provide residents with high quality and reliable recommendations;
Maintaining an expert knowledge of the surrounding community, its amenities and services and gathering, summarizing, and providing information to residents about the property and the surrounding area, including special events and activities;
Answering, recording, and processing all resident calls, messages, requests, questions or concerns;
Updating and reviewing shift logs/daily memo books and document pertinent information in logbooks;
Maintaining amenity booking logs and ensuring appropriate contract or form is completed;
Assisting residents with maintenance service requests and ensuring they are communicated to ClikFIX;
Assisting Leasing staff with organizing resident events.
Provide residents with suite access in the event of lock outs/lost keys in accordance with suite access policies.
Maintain property notice boards to ensure only updated notices are posted and stale notices are removed.
Scheduling and maintaining log for service elevator and loading dock and conducting inspections before and after resident use;
Providing building access to contractors and visitors by maintaining contractor logs and managing access devices;
Issuing visitor parking passes in line with visitor parking policies;
Activating and maintaining log of security access cards and fobs, underground transmitters and other access devices;
Maintaining Enterphone system and update security system software.
Act as a liaison between contracted security staff and Property Manager reporting any issues to Management and new directives/policies to contracted staff
Participate in community and charitable events that involve the property, its residents or employees;
Assist in the implementation of ’s sustainability and engagement programs at the property;
Embrace and pro-actively support ’s culture of environmental sustainability, and corporate and social responsibility.
Who you are:
Experience – 12 years related experience as a residential or hotel concierge; experience in a customer service, residential property management or hospitality related role;
Education – Post-secondary education in hospitality an asset;
Relationship Skills – Exceptional and refined oral and written communication and presentation skills; ability to develop and sustain cooperative working relationships with residents, suppliers and internal staff; ability to maintain confidentiality and absolute discretion with resident and company information is required;
Organizational/Multi-Task SkillsAbility to allocate one's time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; detail oriented;
Computer Skills – Advanced skills in Excel, Word and Outlook; ability to conduct internet research in order to assist residents with requests; proficiency with Yardi is an asset;
Police Clearance – A criminal verification check is required for employment.
Reasonable accommodation at any time throughout the hiring process is available through 's Human Resources department for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please email us at accessibility[at]bentallgreenoak.com and include: Job posting #, your name and your preferred method of contact.
As one of the leading companies in Canada, BentallGreenOak opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. BentallGreenOak also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and erudition through the company programs.
If You are fascinated to submit an application for Concierge Jobs Toronto, July 2020 by BentallGreenOak, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Toronto, region from another company below.
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