Customer Relations Specialist Job Openings by ECO Medical Equipment in Grande Prairie

Job Title Customer Relations Specialist Job Openings Grande Prairie ECO Medical Equipment
Pub Date 17 March 2020
Company ECO Medical Equipment
Location Grande Prairie

ECO Medical Equipment Careers 2020 - ECO Medical Equipment requires the best people to fill Customer Relations Specialist, that will be placed in Grande Prairie. You will receive a better prospect as well as less dangerous life in the future. Joining to this business makes a person can carry out the objective simpler in supplementary to help the current dream be realized.

To help this company perspective and mission happens on right ECO Medical Equipment is actually open up for brand-new place as April 2020. All people who are interested about filling up this specific vacant, please take a part in this Customer Relations Specialist recruitment. If you will be the one which can certainly fill up requirements, you can look at more info about Customer Relations Specialist Job Openings below.

ECO Medical Equipment Job Vacancies 2020

Customer Relations Specialist Job Opening in Grande Prairie

ECO Medical Equipment is one of the largest home medical equipment vendors in Western Canada and has been serving Edmonton and the surrounding area with quality home care mobility and accessibility equipment for 40 years. We know that our customers depend on us to provide them with high quality products and efficient service and support.

We are looking for an enthusiastic and passionate individual that is looking for a fulfilling career as a Customer Relations Specialist within the home medical equipment industry at our Grande Prairie location. If you possess the skills required, are passionate about helping people and thrive working in a fast-paced family-oriented work environment we would love to meet you!

What we offer our employees:

· Benefits that include:

ο Health & Dental

ο Life Insurance

ο Long Term Disability

ο Flexible Spending Account (Health Care Spending, Group RRSP, Taxable Wellness, Tax-free savings account and more options) $300 per year for Single, $600 per year for Family

ο Emergency Travel Assistance

ο Employee Assistance Program

ο Employee Pharmacy Services through our affiliated company Better Life Home Medical & Pharmacy

ο Employee discounts that extends to family members

ο First Aid Training

ο Perkopolis Membership that includes discounts for flights, hotels, entertainment, shopping, automotive and much more

ο 10% off Mark’s Work Warehouse Discount Card

ο Continuous improvement towards adding more value to employee benefits

· Vacation increases to three weeks on 3rd anniversary, four weeks on 9th anniversary and five weeks on 16th anniversary

· Long Service Recognition Program

· Ongoing training and development

· Rewarding career opportunities

The ideal candidate would possess the following skill sets:

· Patience, compassion and strong listening skills

· Clear communication and a positive attitude

· Excellent time management capabilities and flexibility

· High level of problem-solving abilities on many levels (selection, application of equipment relative to client’s physical needs/conditions) looking at favorable long-term solutions

· Client focused including going above and beyond

· Willingness to learn and develop new skills

· Knowledge of products preferred

· Customer service experience an advantage


· Account relationship development

· Work closely with distributors to gain product knowledge

· Data entry into POS system

ο Enter invoices

ο Ensure recent and accurate contact & mailing information

ο Rentals

ο Returns

ο Work orders for Repair Technician

· Customer service and sales support for clients

ο Contact clients on product arrivals and returns for loaners

ο Answer phones and assist/direct walk-in clients

ο Schedule equipment to be dropped off and picked up

· Managing client files with proper documentation

ο Invoices

ο 1250s


ο Rentals

ο Back orders

· Customer billing support

ο Check coverage through funding agencies

ο Collect payment for cost-share

ο Manage till and take debit/credit card transactions

ο Prepare outgoing invoices to be distributed through the mail

· Display respectful behaviour at all times to employees, clients, managers and stakeholders

Minimum Education and Experience

· Customer service experience

· Sales experience

· Product knowledge is preferred but is not required

Schedule and Compensation:

· Monday through Friday from 8:00 am to 5:00 pm (40 hours)

· Salary will be based on level of experience in the home medical equipment industry as a Customer Relations Specialist

We thank all applicants for their interest, but only those selected for an interview will be contacted. Closing date would be as soon as possible pending the hire of a suitable candidate.


  • Extended health care
  • Dental care
  • Vacation & paid time off
  • Life insurance
  • Disability insurance
  • Employee assistance programs

Job Types: Full-time, Permanent


  • sales experience: 1 year (Preferred)
  • customer service: 2 years (Required)
  • product knowledge: 1 year (Preferred)

As one of the leading companies in Canada, ECO Medical Equipment opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. ECO Medical Equipment also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new experience and knowledge through the company programs.

If You are fascinated to submit an application for Customer Relations Specialist Jobs Grande Prairie April 2020 by ECO Medical Equipment, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Grande Prairie region from another company below.

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