Service Coordinator- Vancouver Job Openings by Radiant in Vancouver

Job Title Service Coordinator- Vancouver Job Openings Vancouver Radiant
Pub Date 30 October 2019
Company Radiant
Location Vancouver

Radiant Recruitment 2019 - Radiant is looking for a new official to apply Service Coordinator- Vancouver, that will be placed in Vancouver. You will definitely get a better potential customer along with less dangerous life later on. Signing up for this firm makes anyone can meet the purpose less complicated and make current aspiration come true.

To help this organization vision and mission happens on right Radiant is actually open of fresh placement seeing that December 2019. Everybody who are considering filling this particular vacant, please take a part in this Service Coordinator- Vancouver recruitment. If you are one which can certainly load requirements, you can look at further info about Service Coordinator- Vancouver Job Openings below.

Radiant Jobs 2019

Service Coordinator- Vancouver Job Openings in Vancouver

Service Coordinator – Vancouver

Who Are We?

Radiant Communications is a leading provider of cloud hosting, managed network and voice solutions for medium-size enterprises. Leveraging the largest Internet footprint across Canada, Radiant offers a comprehensive portfolio of reliable, secure and scalable IT infrastructure services, simplified under a single point of contact.

How do we value our employees?

  • Competitive benefit package
  • Talent development opportunities
  • Creative social events
  • Unique entrepreneurial culture

Who are we seeking to join our team?

Radiant Communications is seeking an experienced Service Coordinator for our Vancouver office.

You will contribute to the team by performing the following:

  • Process and manage customer orders to completion – order entry, order coordination (internally and with our vendors), and ensure prompt customer communication
  • Ensure customer satisfaction by making sure Customer Promise Dates are met
  • Handle customer inquiries promptly and escalate issues to management as needed
  • Work with other departments to ensure trouble tickets are resolved
  • Perform other duties as required

What do you bring to the team?

  • High School diploma and/or equivalent experience
  • Technical degree or diploma and a general understanding of Internet connectivity services (DSL, Cable, Wireless), Web Hosting, Cloud Computing, and/or project management is a definite asset
  • Minimum 3 years of experience in a customer service related role required, preferably in a technology related industry
  • Strong customer focus with a commitment to providing exceptional customer service
  • Strong commitment to deadlines and work ethic – taking accountability and ownership to overcome roadblocks to ensure Customer Promise Dates are met
  • Ability to thrive in a challenging, demanding, and rapidly changing environment without close supervision
  • Ability to work cooperatively and effectively with fellow team members, clients and other internal departments
  • Flexibility to adapt and accept various tasks to ensure the overall team objectives are met
  • Detail oriented with an appreciation for processes and process improvements
  • Desire and interest in pursuing a long term career in the technology industry
  • Excellent organizational skills with a strong ability to prioritize
  • Excellent written and verbal communication skills
  • Strong computer skills, including Microsoft Office programs (Word, Excel, Outlook etc.)
  • Prior experience using an order entry management database, a trouble ticketing system, and/or a client relationship management system (e.g. Microsoft CRM) is an asset

Nice to Have

  • Bilingual (English/French)
  • Account Management experience
  • Please note that the selected candidate is required to successfully complete a background check.

We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.

Radiant is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

As one of the leading companies in Canada, Radiant offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Radiant also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and erudition through the company programs.

If You are interested to send an application for Service Coordinator- Vancouver Job Openings Vancouver December 2019 by Radiant, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Vancouver region from another company below.

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