Service Coordinator- Vancouver (6 Months Contract With Possible Extension) Job Openings by Radiant in Vancouver,

Job Title Service Coordinator- Vancouver (6 Months Contract With Possible Extension) Job Openings Vancouver, Radiant
Pub Date
Company Radiant
Location Vancouver,

Radiant Vacancies 2020 - Radiant requires a new employee to apply Service Coordinator- Vancouver (6 Months Contract with Possible Extension), that will be placed in Vancouver,. You will definitely get a better chance as well as safer dwell sometime soon. Joining to this corporation makes a person able to meet the ones aim much easier as well as produce the desire becoming reality.

To help the business perspective and mission happens on legitimate Radiant will be wide open on fresh placement since June 2020. Everyone who are considering filling this particular vacant, remember to engage in this Service Coordinator- Vancouver (6 Months Contract with Possible Extension) recruitment. If you will be one which may fill up qualifications, you can look at more info about Service Coordinator- Vancouver (6 Months Contract with Possible Extension) Job Openings below.

Radiant Recruitment 2020

Service Coordinator- Vancouver (6 Months Contract with Possible Extension) Job Opening in Vancouver,

Service Coordinator – Vancouver

Who Are We?

Radiant Communications is a leading provider of cloud hosting, managed network and voice solutions for medium-size enterprises. Leveraging the largest Internet footprint across Canada, Radiant offers a comprehensive portfolio of reliable, secure and scalable IT infrastructure services, simplified under a single point of contact.

How do we value our employees?

  • Competitive benefit package
  • Talent development opportunities
  • Creative social events
  • Unique entrepreneurial culture

Who are we seeking to join our team?

Radiant Communications is seeking an experienced Service Coordinator for our Vancouver office.

You will contribute to the team by performing the following:

  • Process and manage customer orders to completion – order entry, order coordination (internally and with our vendors), and ensure prompt customer communication
  • Ensure customer satisfaction by making sure Customer Promise Dates are met
  • Handle customer inquiries promptly and escalate issues to management as needed
  • Work with other departments to ensure trouble tickets are resolved
  • Perform other duties as required

What do you bring to the team?

  • High School diploma and/or equivalent experience
  • Technical degree or diploma and a general understanding of Internet connectivity services (DSL, Cable, Wireless), Web Hosting, Cloud Computing, and/or project management is a definite asset
  • Minimum 3 years of experience in a customer service related role required, preferably in a technology related industry
  • Strong customer focus with a commitment to providing exceptional customer service
  • Strong commitment to deadlines and work ethic – taking accountability and ownership to overcome roadblocks to ensure Customer Promise Dates are met
  • Ability to thrive in a challenging, demanding, and rapidly changing environment without close supervision
  • Ability to work cooperatively and effectively with fellow team members, clients and other internal departments
  • Flexibility to adapt and accept various tasks to ensure the overall team objectives are met
  • Detail oriented with an appreciation for processes and process improvements
  • Desire and interest in pursuing a long term career in the technology industry
  • Excellent organizational skills with a strong ability to prioritize
  • Excellent written and verbal communication skills
  • Strong computer skills, including Microsoft Office programs (Word, Excel, Outlook etc.)
  • Prior experience using an order entry management database, a trouble ticketing system, and/or a client relationship management system (e.g. Microsoft CRM) is an asset

Nice to Have

  • Bilingual (English/French)
  • Account Management experience
  • Please note that the selected candidate is required to successfully complete a background check.

We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.

Radiant is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

As one of the leading companies in Canada, Radiant opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Radiant also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new experience and knowing through the company programs.

If You are interested to submit an application for Service Coordinator- Vancouver (6 Months Contract with Possible Extension) Jobs Vancouver, June 2020 by Radiant, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Vancouver, region from another company below.

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