Service Coordinator (Volkswagen Downtown Toronto) Job Openings by AWIN in Toronto

Job Title Service Coordinator (volkswagen Downtown Toronto) Job Openings Toronto AWIN
Pub Date 13 May 2020
Company AWIN
Location Toronto

AWIN Careers 2020 - AWIN needs a new worker to apply Service Coordinator (Volkswagen Downtown Toronto), that will be placed in Toronto. You will receive a better prospect as well as less dangerous life in the future. Joining to this business makes a people can reach the ones aim much easier as well as produce the desire becoming reality.

To help the corporation perspective along with mission come on legitimate AWIN is usually started on brand-new place as June 2020. All people who are interested filling this particular vacant, make sure you take part in this kind of Service Coordinator (Volkswagen Downtown Toronto) recruitment. If you are one which might load requirements, you can try to see more information about Service Coordinator (Volkswagen Downtown Toronto) Job Openings below.

AWIN Recruitment 2020

Service Coordinator (Volkswagen Downtown Toronto) Job Openings in Toronto

How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network!

Headquartered in Thornhill Ontario, we are a premier network of 15 luxury automobile dealerships in the Greater Toronto Area, as well as we own 3 state of the art collision centers.

Our company values customers and employees and has invested in principles for success that is only achieved by doing business with integrity and the highest ethical standard.

Volkswagen Downtown Toronto is looking for an experienced Service Coordinator to join our amazing team!

We offer competitive salaries and generous benefits!


  • Competitive salary
  • Excellent Group Benefits package.
  • Group RRSP Contribution program.
  • Work/life balance.
  • Training and support programs.
  • Boot and tool allowance.
  • Tuition reimbursement program.
  • Corporate support.
  • Mentorship and development.
  • Unlimited careers opportunities within our automotive group.

Job Purpose

The Service Coordinator is responsible for answering all incoming service department phone calls in an efficient and friendly manner. This position will book service appointments, assist management in performing various administrative tasks, oversee all appointments and consult with the management team regarding any discrepancies. The Service Coordinator ensures customer mobility when appointments are booked, balances the cash at the end of the day and will handle customer inquiries and if further information is required, a Service Consultant or member of the management team is consulted.

Core Accountabilities

  • Answer all incoming phone calls within three rings.
  • Answer any inquiries possible and acquire assistance if necessary.
  • All customer interactions are to be performed in a friendly and helpful manner.
  • Maintain and control service appointments.
  • Perform service department administrative tasks as directed by management.
  • Book service appointments as per the dealership’s appointment process.
  • Arrange for customer mobility with the dealerships shuttle or loaner vehicle.
  • Balance cash at the end of the day.
  • Follow up with customers and book appointments for special ordered parts.
  • Review the special order parts files, and then call the customers once parts have arrived.
  • Assist customers when picking up their vehicles, and accept payment when necessary.
  • Greet customers when Service Consultants are not available.
  • Ensure the refreshment area is tidy.
  • Report any situation or condition that could jeopardize the safety, welfare, or integrity of the dealership, its employees or its customers.


  • High school diploma or equivalent
  • Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook
  • Excellent communication skills and customer service. Including written and verbal skills to communicate with all Service Consultants and Management
  • Previous experience in a customer service role
  • Ability to maintain filing systems and database
  • Professional appearance & friendly disposition
  • Ability to work efficiently in a high-pressure environment
  • Experience using dealership related software is preferred

Personal Attributes

  • Passion, motivation, focus and leadership skills.
  • Results focused approach.
  • Team player.
  • Strong communication skills both written and verbal.
  • Ability to influence, negotiate and mediate effectively.
  • Strong attention to detail.
  • Ability to maintain confidentiality and professionalism.
  • Excellent interpersonal and team building skills.
  • Strong time management and organizational skills.
  • Honest, courteous and able to demonstrate strong work ethics.
  • Driven and ability to work with minimum supervision.


We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email)

As one of the leading companies in Canada, AWIN opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. AWIN also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowing through the company programs.

If You are fascinated to send an application for Service Coordinator (Volkswagen Downtown Toronto) Jobs Toronto June 2020 by AWIN, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Toronto region from another company below.

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