Service Advisor Job Openings by MercedesBenz Durham in Whitby

Job Title Service Advisor Job Openings Whitby MercedesBenz Durham
Pub Date 26 March 2020
Company MercedesBenz Durham
Location Whitby

MercedesBenz Durham Careers 2020 - MercedesBenz Durham give a chance to fill Service Advisor, that will be placed in Whitby. You will receive a better chance as well as safer dwell sometime soon. Becoming a member of this enterprise makes a person able to reach the purpose less complicated and make current aspiration come true.

To help the company eyesight and mission happens on right MercedesBenz Durham is usually started on fresh placement since April 2020. All people who are enthusiastic about filling up this particular vacant, remember to engage in this Service Advisor recruitment. If you are one which may fill up requirements, you can look at more information about Service Advisor Job Openings below.

MercedesBenz Durham Recruitment 2020

Service Advisor Job Openings in Whitby

is currently looking for a Service Advisor to join our busy Service Department. The ideal candidate will have experience in a dealership service environment. We offer great compensation plans and training to help you succeed.Responsibilities and Duties

  • Greet all customers promptly or, if unavailable, acknowledge their presence.
  • Assist customers with requests for repair.
  • Verify service concerns; preferably accompany the customer to their vehicle to perform a walk-around inspection and obtain an accurate odometer reading.
  • Obtain customer and vehicle data.
  • Examine every customer’s service history before completing repair order.
  • Indicate on repair order the exact repair instructions and main reason(s) for service call.
  • Obtain customer’s written approval on all repair orders.
  • Provide estimates for labor and parts. Contact the customer by telephone for work order approval if unauthorized at time of initial meeting.
  • Follow-up on work in progress of each repair order during the day.
  • Advise customers on status of vehicle to communicate high customer care standards.
  • Offer and arrange alternative transport for customers (Rental vehicle or shuttle), if necessary.
  • Answer all technical repair work and price related questions for customers.
  • Explain the details of the work order to reassure customers of work completed.
  • Notify customers immediately if additional work is required.
  • Verify all repair orders to ensure completion prior to customer delivery.
  • Notify customers of work completed and charges prior to customer pickup.
  • Test-drive vehicle or refer task to Shop Foreman.
  • Complete closing of work order; sign off on finished work and inform customer that vehicle is ready for pick up.
  • May contact customers when special-order parts arrive.
  • Resolve customer complaints courteously and promptly or refer to Service Manager.
  • Keep abreast of relevant changes in automobiles and dealership products.
  • Maintain awareness of factory-recommended maintenance schedules.

Qualifications and Skills

  • 2-4 years previous working experience as a Service Advisor
  • Valid Driver’s License with clean driver’s abstract
  • CDK/ REYNOLDS knowledge
  • Must be able to work evenings and every Saturday
  • Able to drive both manual and automatic transmissions is an asset
  • Able to work well both in a team environment and independently
  • Highly organized and attention to detail

WE OFFER:

  • Welcoming Culture
  • Competitive wages and Employee training
  • Employee Health and Dental Benefits
  • Employee discounts on products & services.

We offer competitive compensation, employee group benefits, discounts on products/services and offer opportunities to grow with our quickly expanding company. If you meet the qualifications and want to kick start your career in the Automotive Industry then apply today!

Email hr[at]mercedesbenzdurham.com

is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations for disability during the recruitment process, please indicate this in your application.

We thank all applicants for their interest, however, only those selected will be contacted for an interview.

  • All candidates must be eligible to work in Canada.

As one of the leading companies in Canada, MercedesBenz Durham opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. MercedesBenz Durham also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new experience and erudition through the company programs.

If You are interested to send an application for Service Advisor Job Openings Whitby April 2020 by MercedesBenz Durham, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Whitby region from another company below.


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